Orders are processed within 1-3 BUSINESS DAYS (Monday through Friday). We are closed on Saturdays and Sundays and holidays. International orders are processed between 2-4 BUSINESS DAYS. Depending on the efficiency of your local post office. International ship time is between 1-6 weeks depending on your location. PROCESSING TIME DOES NOT INCLUDE SHIPPING TIME! After your order is processed your order will SHIP IN 1-3 DAYS!
MISSING PACKAGES:
We are not responsible for lost/stolen packages. Once a package has left our facility, USPS will be held liable for all packages in their possession . You will need to contact USPS if a package says delivered and you have not received your package.
Important Information On International Orders:
International Shipments may be subject to import customs, taxes, and duty fees, which are charged upon arrival of your package in the country of destination. These fees are the responsibility of the customer to pay, not Savvy Lash Co. Unfortunately, we cannot predict what your particular customs, taxes and duty fees may be. If you wish to receive more information on your country's custom policies please contact your local customs office. Orders that are refused will be charged the original shipping to us, or subject to become a total loss.
WRONG ADDRESS:
If your package is returned to us due to the address you entered being incorrect YOU WILL BE CHARGED A RE-SHIPPING FEE!